American Airlines’ new boarding technology could prove controversial.

©American Airlines

Air travel is often…unpleasant, to say the least. From baggage fees and boarding requirements to flight delays and cancelations, there are tons of minor and major inconveniences that run a flight. Now American Airlines is tackling one of them, though their solution may end up doing more harm than good.

In late October 2024, American Airlines launched a new pilot program designed to dissuade passengers from cutting the gate line and attempting to board their flight before their boarding group is called.

©American Airlines

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