Scott Laird | TravelPulse (TNS)
If you travel by air enough, delays are inevitable. However, how airlines handle delays can vary depending on the circumstances of the delay, including the reason, city and even the passenger’s frequent flier status.
In Europe, the question of passenger compensation for delays and cancellations is straightforward: the European Union has consumer protection laws that require airlines to compensate passengers in cash for delays within the airline’s control.
Unlike in the European Union, the U.S. has no standard for what airlines must provide passengers in case of a delay or cancellation. In the
